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Job Summary | 2nd Shift: The Computer Operator performs standard operational procedures and provides support services for internal and external users of the computers and peripheral equipment. The Computer Operator is responsible for the accurate and timely processing of information and services in a multi-disciplined computing environment, including initiating and monitoring application programs and systems utilities, and quality control. |
Minimum Qualifications | Computer Operator: High School diploma and one (1) year of experience with computer and network equipment and operating software or relevant combination of education, training and experience. Valid US driver license preferred. Sr. Computer Operator: High School diploma and three (3) years of related, and progressively more responsible experience with computer and network equipment and operating software or relevant combination of education, training and experience. Valid US driver’s license required. |
Minimum Knowledge, Skills, and Abilities | • Knowledge of Microsoft products and computer networks. |
Shift | Non Standard Shift: 2nd Shift, 3pm to 11pm; Friday through Tuesday |
Starting Salary/Rate | Expected hiring range: Computer Operator: $17.25 - $18.00 per hour Sr. Computer Operator: $18.85 - $19.85 per hour Pay transparency disclosure: The selected candidate’s salary will be determined based on factors that include the available budget, internal equity, and the final candidate’s qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer’s good faith estimate of the expected hiring range at the time of posting. |
Application instructions | Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter. If you need assistance with the online application process, please contact careers@rpi.edu. |
Job Posted Date | Applications will be accepted until the position is filled. |
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We welcome candidates who will bring diverse cultural, ethnic, national and international perspectives to Rensselaer’s work and campus communities. Rensselaer Polytechnic Institute is an Affirmative Action/Equal Opportunity, Race/Gender/Veterans/Disability Employer. |
- Full Time
- Immediately
- Troy, NY
- 5/16/24
Senior Application Developer / Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Senior Application Developer/Analyst. The successful candidate serves as a subject matter expert in managing, developing, and supporting enterprise applications, including PeopleSoft, the University's ERP (Enterprise Resource Planning). They are responsible for designing, configuring, and maintaining systems and solutions by creating, enhancing, and optimizing capabilities across a wide range of applications and systems. The Senior Application Developer/Analyst will play a critical role in the University's process to identify and implement a new ERP strategy focused on improving the student experience.
The Senior Application Developer/Analyst has excellent organizational and communication skills, and the ability to cultivate relationships with constituents from front-line staff to campus leadership. They enjoy solving complex problems, identifying creative solutions, and interacting with stakeholders to turn business requirements into technical specifications. The Senior Application Developer/Analyst is expected to work under limited supervision and within a team environment.
Primary Responsibilities:
Programming and Development:
- Develop unique approaches to complicated problems and create solutions that may require the integration of disparate systems running on a variety of technical platforms.
- Design, develop, test, maintain, and document solutions created for the University.
- Build customizations and configurations that ensure propagation to upgraded environments.
- Review of existing system and software design and code; make recommendations for developing and integrating new requirements and improving system, code, and maintenance.
- Apply and observe configuration management practices and established development standards.
Collaboration and Communication:
- Gather customer requirements and build solutions using new and/or existing technology/application systems.
- Work as a team member in the development, analysis, and support of enterprise applications including PeopleSoft Campus Solutions.
- Work closely with various technical and functional departments in implementing recommendations and/or negotiating proposed solutions.
Projects and Operational Activities:
- Work on items within a defined queue of requests, incidents, problems, and projects for assigned service areas.
- Provide day-to-day applications operational support, including quality assurance activities and necessary documentation for tasks performed.
- Monitor enterprise applications, apply appropriate triage skills to application failures, and take appropriate action to maintain service availability.
- Actively participate, as needed, in ITS projects.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- At least three years of development experience in large relational database systems such as PeopleSoft, Banner, or another ERP environment.
- At least one year of demonstrated programming experience in application development with one or more of the following: Java, JavaScript, PERL, PHP, Python, or ERP development tools.
- Experience effectively translating functional business requirements into relevant technical specifications.
- Experience conducting technical design walk-throughs and peer reviews.
- Experience in organizing work, prioritizing tasks, and managing multiple and changing priorities independently.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications:
- Experience working in higher education.
- Proficient in designing, developing, testing, debugging, and deploying user applications/solutions using PeopleSoft PeopleTools-related components.
- Experience with analyzing and troubleshooting complex, cross-team applications and integrations.
- Fluency in more than one programming language.
- RESTful API (Application Programming Interface) development experience.
- Experience working in UNIX/Linux environments.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $90,000-95,000.
Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174480
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
Senior Application Developer / Analyst
About University at Albany:
Established in 1844 and designated a University Center of the State University of New York in 1962, the University at Albany's broad mission of excellence in undergraduate and graduate education, research, and public service engages a diverse student body of more than 17,000 students in nine schools and colleges across three campuses.
Located in Albany, New York, New York State's capital, the University is convenient to Boston, New York City and the Adirondacks.
Job Description:
Information Technology Services (ITS) at the University at Albany seeks applicants for a Senior Application Developer/Analyst. The successful candidate serves as a subject matter expert in managing, developing, and supporting enterprise applications, including PeopleSoft, the University's ERP (Enterprise Resource Planning). They are responsible for designing, configuring, and maintaining systems and solutions by creating, enhancing, and optimizing capabilities across a wide range of applications and systems. The Senior Application Developer/Analyst will play a critical role in the University's process to identify and implement a new ERP strategy focused on improving the student experience.
The Senior Application Developer/Analyst has excellent organizational and communication skills, and the ability to cultivate relationships with constituents from front-line staff to campus leadership. They enjoy solving complex problems, identifying creative solutions, and interacting with stakeholders to turn business requirements into technical specifications. The Senior Application Developer/Analyst is expected to work under limited supervision and within a team environment.
Primary Responsibilities:
Programming and Development:
- Develop unique approaches to complicated problems and create solutions that may require the integration of disparate systems running on a variety of technical platforms.
- Design, develop, test, maintain, and document solutions created for the University.
- Build customizations and configurations that ensure propagation to upgraded environments.
- Review of existing system and software design and code; make recommendations for developing and integrating new requirements and improving system, code, and maintenance.
- Apply and observe configuration management practices and established development standards.
Collaboration and Communication:
- Gather customer requirements and build solutions using new and/or existing technology/application systems.
- Work as a team member in the development, analysis, and support of enterprise applications including PeopleSoft Campus Solutions.
- Work closely with various technical and functional departments in implementing recommendations and/or negotiating proposed solutions.
Projects and Operational Activities:
- Work on items within a defined queue of requests, incidents, problems, and projects for assigned service areas.
- Provide day-to-day applications operational support, including quality assurance activities and necessary documentation for tasks performed.
- Monitor enterprise applications, apply appropriate triage skills to application failures, and take appropriate action to maintain service availability.
- Actively participate, as needed, in ITS projects.
- Be available to provide scheduled support and consultation outside normal business hours, including occasional evenings, holidays, or weekends, within reasonable professional obligation and expectation.
Requirements:
Minimum Qualifications:
- A bachelor's degree from a college or university accredited by a U.S. Department of Education (DOE) or internationally recognized accrediting organization.
- At least three years of development experience in large relational database systems such as PeopleSoft, Banner, or another ERP environment.
- At least one year of demonstrated programming experience in application development with one or more of the following: Java, JavaScript, PERL, PHP, Python, or ERP development tools.
- Experience effectively translating functional business requirements into relevant technical specifications.
- Experience conducting technical design walk-throughs and peer reviews.
- Experience in organizing work, prioritizing tasks, and managing multiple and changing priorities independently.
- Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
- Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications:
- Experience working in higher education.
- Proficient in designing, developing, testing, debugging, and deploying user applications/solutions using PeopleSoft PeopleTools-related components.
- Experience with analyzing and troubleshooting complex, cross-team applications and integrations.
- Fluency in more than one programming language.
- RESTful API (Application Programming Interface) development experience.
- Experience working in UNIX/Linux environments.
Additional Information:
Professional Rank and Salary Grade: Senior Programmer/Analyst, SL4; $90,000-95,000.
Special Notes: Visa sponsorship is not available for this position. This position has the potential for telecommuting up to 50%.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link http://police.albany.edu/ASR.shtml
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=174480
Application Instructions:
Applicants MUST submit the following documents:
- Resume
- Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
- List of 3 professional references with e-mail addresses and telephone numbers
Note: After submitting your resume, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
Closing date for receipt of applications: This position will remain open until it is filled.
- Full Time
- Immediately
- Albany, NY 12222
- 5/3/24
Director of Client Services
Pay Status and Classification: Exempt, Regular full-time. This is an 12-month position. This position is eligible for a hybrid work schedule.
Supervisor: Chief Information Officer
Position Purpose:Manages the Client Services and Learning Environments team, handling both personnel and financial aspects. Leads support for students, faculty, and staff by evaluating technical issues and collaborating with ITS (Information Technology Services) peers to implement effective solutions. Directly oversees Tier 1 and Tier 2 Client Services teams (including ITS Help Desk and Learning Environments), managing training, staffing, and performance assessment. Additionally, responsible for the equipment lifecycle replacement workflow, encompassing standards definition, procurement, setup, and distribution.
Essential Responsibilities and Duties:
- Team Management and Leadership: Recruits, manages, trains, and mentors Client Services and Learning Environments teams. Evaluates team performance and develops and implements processes for improvement. Manages assigned ITS resources for implementation and support.
- Strategic Planning and Developments: Directs projects to analyze and recommend new technologies. Contributes to ITS management team for standards and policies development. Maintains up-to-date knowledge of complex computing environments and emerging technologies.
- Collaboration and Communication: Fosters knowledge-sharing and open communication within ITS groups. Communicates and collaborates with students, faculty, and staff, for technology solutions. Represents the college in conferences, seminars, and professional organizations related to user support and technology use. Provides oversight for training and user education programs.
- Equipment Procurement and Vendor Relations: Strategically plans and executes procurement for A/V, computer hardware, and peripherals, ensuring efficient acquisitions. Maintains vendor relationships, negotiating favorable terms and service agreements within budget constraints. Collaborates with stakeholders to identify needs, assess technology, and provide informed purchasing recommendations. Manages inventory, optimizing stock to support client services efficiently. Oversees evaluation of new products aligning with department goals and user needs.
- Event Support and Logistics: Works with the Assistant Director of Learning Environments to ensure responsive and high quality support for electronic classrooms and events being held on the Union College campus, including Zoom webinars. Provides oversight of work with departments to configure/install audio visual (AV) equipment needed in conference rooms or labs.
Qualifications:
- Bachelor's degree required, preferably in Computer Science, Management Information Systems or Business Administration, and a minimum of 5 years of successful management experience in a service-oriented technology environment, and/or a combination of relevant education, training, certifications, and/or work experience. Master’s degree preferred.
- Proficient in Windows and Apple client hardware and operating systems.
- Proven experience implementing performance metrics for operational analysis and decision-making purposes.
- Strong leadership abilities with a focus on coaching and mentoring.
- Demonstrated experience with IT service management, including overseeing a help desk ticketing system; experience with TeamDynamix preferred.
- Excellent interpersonal and communication skills adaptable to diverse student, faculty, and staff clientele.
- Proven ability in strategic planning and organizational skills; experience in project management is a plus.
- Track record of success in a collaborative, team-oriented work environment.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
- The ability to foster and enhance a thriving, culturally diverse, and inclusive learning community, while promoting a sense of belonging among students, alumni, faculty, and staff colleagues.
Preferred Qualifications:
- Certifications from Help Desk Institute (HDI), such as HDI Support Center Team Lead or HDI Support Center Director, along with knowledge of the ITIL framework.
- Comprehensive understanding of the computing environment within academic settings.
We know some job seekers may not apply for career opportunities unless they meet every qualification in the position description including the preferred qualifications. We are most interested in hiring the best staff and faculty colleagues, and recognize that a successful candidate may come from a less traditional career path. We encourage you to apply, even if you don’t believe you meet every one of our preferred qualifications.
Note: All new hires of Union College are subject to a thorough education, work experience, and criminal history background check.
Compensation
The annual salary range this position is $95,000.00 - $110,000.00. Except for roles with a set rate of pay, the wage/salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The stated hiring rate/range represents the College’s good faith and reasonable estimate of the rate/range of possible compensation at the time of posting.
We offer exceptional benefits including:
- Generous Vacation, Sick and Personal Time
- Winter Recess Break in Addition to Paid Holidays
- Healthcare, Dental, and Vision Insurance (Flexible Spending and Dependent Care Accounts)
- Free On-Campus Fitness Facility Access and Discounts for On-Campus Wellness Programs
- Employee Scholarships toward Certifications, Seminars, Training and Professional Development
- Pre and Post Tax participation in a 403(b) Retirement Plan
- Salary Continuation Program in the event of Disability
- Tuition Assistance Program for Employee, Spouse and/or Dependents
Accommodations
If you require an accommodation throughout the interview process, please don't hesitate to contact our Human Resources department at hr@union.edu or 518-388-6108. We are committed to ensuring that all candidates have equal access to opportunities and can participate in a fair and inclusive hiring process.
Diversity at Union College
Union College is an equal opportunity employer and strongly committed to student and workforce diversity. Increasing diversity on campus is a critical priority for Union, one that is integral to our mission of preparing students for a globally interconnected world. Union provides a blend of intellectual, social and cultural opportunities to facilitate the integrated academic, social and personal development of a diverse community. We value and are committed to a host of diverse populations and cultures including, but not limited to, those based on race, religion, disability, ethnicity, sexual orientation, gender, gender identity, national origin and veteran status. Union College is committed to providing access and will provide reasonable accommodation in its application process to individuals with disabilities that request such accommodations.
Union College
Officially chartered in 1795, Union College is the fifth oldest liberal arts college in the country. Located in the Capital District of New York State, Union is a highly selective residential and undergraduate college, home to 2,200 students and 220 faculty, and offering 44 majors. Union was the first liberal arts college to rethink the traditional liberal arts education and adopt an engineering curriculum. That pioneering approach continues today with an education that encourages students to work beyond the limits of disciplinary boundaries, allowing them to think globally and lead innovatively in a world where problem solving requires breadth across humanities, arts, social sciences, science, and engineering.
- Full Time
- Immediately
- Schenectady, NY 12308
- 4/24/24